Frequently asked questions
Everything you should know before you start
Mandokit is marketing software for predictable customer acquisition. It covers three areas: find leads from live sources (Lead Generator), manage them in a pipeline (Lead Management) and reach out automatically by email (Email Marketing) – all in one tool.
No. Mandokit is intentionally simple. If you can use a spreadsheet, you can use Mandokit – usually everything is set up in under ten minutes.
You get concrete contact data after the very first search. First replies to cold emails typically come within a few days.
Yes. Mandokit uses exclusively publicly available data. Processing runs on German servers. B2B cold email is permitted in B2B as long as a legitimate interest exists.
Tokens are your budget for the paid features. A lead found via Google Maps, Google Search, the commercial register, a website scan or a LinkedIn company costs 1 token; a LinkedIn person profile including email lookup costs 3 tokens. An AI enrichment or AI audience check costs 1 token per lead, a sent email 1 token, an AI-generated template 2 tokens. Lead import, lead export and the basic email check cost 0.1 tokens per lead each. Creating, managing and qualifying leads and writing your own templates cost nothing. As a rule of thumb, one fully processed lead – found, AI-enriched, contacted – costs around 3 tokens. The app shows the exact cost before every run, and you are only charged for what was actually delivered. Plan tokens are provisioned anew on each billing date and expire at the end of the cycle; extra tokens you purchase do not expire.
Mandokit protects your email reputation automatically: ramp-up in the first weeks, dynamic daily limits, regular health tests. That substantially improves your chances of landing in the inbox rather than the spam folder – no one can technically guarantee it, since the recipient providers' filters make that call.
The main focus is the DACH region (Germany, Austria, Switzerland). Google Maps and LinkedIn work internationally, some specialized sources are DACH-focused.
Yes. All plans are monthly – no minimum term, no hidden fees. The free access stays usable indefinitely (e.g. creating, managing and qualifying leads and writing templates); paid plans start at 79 € per month.
In most cases no. Mandokit replaces a classic CRM completely for SMEs. If you want to keep an existing CRM, you can export qualified leads as CSV anytime.